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HanbitSoft: “Flagship Is Selfish And Irresponsible”

Wednesday, July 16th, 2008 |

HanbitSoft has lashed out against Flagship Studios in the Korean press, in the wake of the recent turbulence at the San Francisco-based game development studio calling them “selfish and irresponsible”. Details are as follows:

Bill Roper and Directors of Flagship Studios Bear Responsibility

- HanbitSoft making good progress in securing intellectual property rights for Hellgate: London
- HanbitSoft is preparing for a lawsuit against Bill Roper and the founding directors of Flagship Studios.

Last weekend, Flagship Studios announced that former employees were fired and HanbitSoft mentioned that all measures were proceeding as planned to the benefit of players (in Korea) to ensure that continued service of Hellgate: London would be seamless despite the current problems at its development studio. In addition, HanbitSoft holds the executives of Flagship Studios fully responsible for the incident towards the rights and interests of the users and stakeholders, including shareholders and other parties involved. HanbitSoft is considering taking strong legal action against Flagship Studios in order to take them to task for their responsibilities.

HanbitSoft does not expect to have any difficulty in securing the exclusive intellectual property rights related to Mythos. HanbitSoft is prepared to deal with Comerica bank in a local visit to them next week in order to secure and acquire the intellectual property rights of Hellgate: London. HanbitSoft believes that the game has nothing to do with the aforementioned bank as HanbitSoft already holds the rights to the game in Asia. HanbitSoft believes it has a strong possibility of acquiring the intellectual property of Hellgate: London in the United States and the rest of the world.

HanbitSoft stated that they will be devising a plan to continue work on the games with local (Korean) game developers in order to see the game through.

HanbitSoft’s CEO Kim Ki-Young stated, “Hellgate: London has a strong possibility of being ‘reborn’ into an excellent game with an outstanding product life,” he continued to say that “With more than 500 people at its disposal, both in-house and outsourced contracts who are veteran developers of every genre ranging from casual games to hardcore MMORPGs, we are ready to recreate Hellgate: London into an excellent game.”

He continued, “We don’t have to recruit existing developers, however if we could do so, we could shorten the time for analysis and developing for users. Although we are trying our best, since Flagship Studios doesn’t want to cooperate, we have no choice.”

According to HanbitSoft, they offered several methods and the means to keep Flagship alive in consideration of the users, but Flagship majorly lacked in effort. Hanbitsoft already has offered large amounts of investments but Flagship replied with ridiculous counter-offers and the negotiations went south. Even so, HanbitSoft continued to make investment offers which were all rejected, leading to the lay-offs of all of the Flagship employees.

HanbitSoft also stated, “Flagship not only lacked effort, but were only looking for personal gain. Firing all of the Flagship employees in order to protect the personal interests of its founding members only shows how selfish and irresponsible they are.”

Flagship Studios is an incorporated company. Hence if any problems occur within this company, it doesn’t affect the finances of any of Flagship Studios’ founders.

HanbitSoft said they are going to take legal proceedings as Flagship Studios is legally responsible for a serious breach of duty in not protecting their stockholder’s rights. The legal proceedings will be done against Flagship’s founders and management people for their intellectual property. HanbitSoft currently owns a 9.5% stake in Flagship Studios.

Korean source: ThisIsGame

Ongoing coverage:

Mythos Team Bids Farewell
Flagship Studios Still In Operations
HanbitSoft Boss Comments On Flagship Studios
Flagship Studios Is Dead
Flagship No Longer Owns Hellgate: London

Flagship Studios Is Dead (Updated)

Saturday, July 12th, 2008 |

Flagship’s Community Manager, Taylor Balbi, has revealed to VE3D that all Ping0 and Flagship Studios staff have been made redundant. According to Taylor and the VE3D article, employees were notified at a company meeting and subsequently informed that the offices will be officially closed on Saturday. The source went on to reveal that three of the studio’s top brass dug into their own pockets to provide 30 days of pay to all employees.

As mentioned earlier, word of the studio’s closure reached HanbitSoft, leading to an early press release regarding the control over the Hellgate: London intellectual property that lead to a stern rebuttal from an official source in Flagship Studios, which, subsequently lead to a HanbitSoft lawyer posting the following sentence on our very website: “It is unfortunate that Flagship turned down additional investments HanbitSoft offered to make that would have allowed it to keep its doors open.”

As also referenced in the legal release, HanbitSoft hopes to independently continue development of Mythos, to which it owns the rights thanks to a loan agreement enacted with Flagship. Comerica now owns the Hellgate: London rights through a similar loan agreement, and will likely continue Asian development with HanbitSoft. As for English-language releases of the two games, it is possible that the Asian companies would continue development, but the fate of the US, Japanese and European version of Hellgate: London remain a mystery.

In short, Flagship’s time has run out, and all intellectual property may have been lost, all staff fired, and the studio closed. Flagship, we hardly knew ye…

Further Confirmation: A person going by the name of GLC who is claiming to be a former employee of Ping0 has made the following post on SomethingAwful to further confirm the company’s demise:

Former Ping0 employee checking in here. I feel bad for some of the talented guys on the staff who busted rear end to try and get a game out on a ridiculous schedule, but I think we all kind of saw this coming after the game came out and basically bombed. Flagship bit off way more than they could chew and made a lot of development and structural mistakes in how they went about things. They had a lot of big dreamers on staff, but not enough nitty-gritty people who knew how to get shit done. It sucks, but that’s life I guess. I didn’t always agree with the decisions of the leadership, but it doesn’t surprise me at all to hear that three of them (probably Roper and the Schaeffers) dug into their own pockets to pay people. Nothing about them, Max Schaeffer in particular, ever made me think they were less than standup guys.

I think it’s less that they aimed too high than that they tried to aim that high and do it quickly, and they didn’t do anything the easy way. They had their own server architecture, their own client, their own chat, their own graphics engine, their own everything basically. Plus they wanted a game that could support thousands of concurrent connections with no downtime, had an engaging single-player campaign, and could support an ongoing, persistent world. It was like picking everything that’s hard to do in a game, and then putting it on a brand-new company (two of them, really) with people who hadn’t worked together before.

Plus you had Ping0 doing the back-end and multiplayer, working off a forked codebase, and trying to make sure that what they were designing was open enough that it could be marketed to other companies. And then Mythos, with a team working out of Seattle under Travis Baldtree (who is a fucking genius, by the way), which had to fit into things somehow even though it wasn’t as much of a priority. It was just a really chaotic situation all around. Hopefully the talented guys I met there will bounce back quickly, it’s a lovely time to be unemployed in the bay area.

Update: Guy Somberg, along with Amol Deshpande, Chris Schillinger, Jesse Jones and Ray Li list their Flagship-Ping0 positions as having ended in July 2008.

Kotaku’s closure story contains further confirmation from their own anonymous source.

Amol Deshpande, Chris Schillinger, Jesse Jones and Ray Li all list their Flagship-Ping0 positions as having ended in July 2008.

Update: The official forum appears to be no longer moderated is inundated in spam.

Update: Programmer Producer Patrick Harris now has his positions at Flagship Studios listed as ‘past jobs’ and is no longer employed at Flagship Studios.

Update: Eric Liu is no longer in the employ of Flagship-Ping0. Having served for seven months as a QA Manager and Automation Engineer, he was promoted in October 2007 to International Producer, a position he held until the studio’s closure.

Update: Flagship-Ping0’s IT Manager, Brent ShinnGrant Watters, Greg Brown and Jonathan McEvoy are the latest Flagship-Ping0 employees to have listed their positions as previous experience on LinkedIn.

Update: Flagship-Ping0’s Project Manager, Jack Wood, is now also an ex-employee. Jack had many important responsibilities, including: stakeholder, investor and regional distributor liaising; final say on all patch and product launches; and oversight of day-to-day end user support.

Update: Lead Graphics Engineer, Chris Lambert, is the latest to go. Chris was with the company for four years.

Update: With the help of one of our readers, we discovered that the poster going by the name of GLC on SomethingAwful is none other than one “Kalan Kier”, former Ping0 QA Manager.

According to GLC’s Something Awful user profile, his AIM screen name is “kkieratnl”.

A quick search on Google for “kkieratnl” reveals an archived forum post by GLC.

In the archived forum post, GLC states that his e-mail address is “kalankier@gmail.com“.

A further search on LinkedIn for “Kalan Kier” reveals that according to Kalan Kier’s LinkedIn profile, he was never a Ping0 employee. However, the LinkedIn Directory appears to have cached his former profile’s headline which indicates that he served as a QA Manager at Ping0.

Update: Diane “Tiggs” Migliaccio claims that Hellgate players won’t be charged even if they are unable to unsubscribe due to the feature’s removal from account pages and is locking discussions related to the very subject, subsequently directing them to a ‘main thread’, in which she allows spam and posts her own; preventing any serious discussion from taking place.

Coincidentally, Diane publicly launched her own community support company the day after Flagship’s closure was made public.

Update: Community Manager Taylor Balbi publically denies having anything to do with the statement that was made to VE3D.

“Nothing Official has been stated about what is going on, everything you see or hear is speculation and rumors.”

Flagship No Longer Owns Hellgate: London (5th Update)

Friday, July 11th, 2008 |

In breaking news, Korean news website TheGames.co.kr reports that HanbitSoft is taking full control over the Hellgate: London intellectual property from Flagship Studios. At present, HanbitSoft co-owns the IP, which was developed by Flagship Studios and published by Electronic Arts in Europe and the United States.

HanbitSoft states that the reason it is pursuing this course of action is because “It is hard for us to accept Flagship Studios’ requests for continued support in capital and funding any longer and because Flagship was being difficult”, and because it co-owns a direct stake in the IP, it therefore “has a say in reviewing and determining any course of action to be taken with Hellgate: London.”

HanbitSoft is expected to take full control over the IP. HanbitSoft goes on to state that in doing so, it will be able to “properly manage and develop Hellgate: London into a good game with proper content”, with its own in-house team of developers.

The report further states that the online service of Hellgate: London, which started in January 15, 2008 acquired 100,000 early users within the first two weeks of operation during which time HanbitSoft earned 3 billion won (approximately 3 million USD) for the sales of Hellgate: London in Korea. However, the number of players in the game significantly declined due to the lack of general out-of-the-box content and the sparsity of ongoing content updates. Since its Open Beta launch, Hellgate: London has gone from being the 9th most played game in Korea to 52nd post-commercial launch. (Source)

It’s anyone’s guess at this point as to what will happen to the Hellgate: London development team at Flagship Studios in San Francisco and how this will affect the development of Mythos, Flagship’s other game.

Source: TheGames.co.kr

UPDATE: Flagship Studios has sent Hellgate Guru an official response via e-mail with regards to the story:

This story is an outright lie. We have no idea where they are getting their information from and have asked legal counsel to pursue the issue. We are mystified by Hanbitsoft’s conclusions and any attempt to take over the IP will be met with a strong and swift response, to “illegally take over the IP”. All right title and interest in Hellgate; London resides in Flagship Financing, LLC a wholly-owned subsidiary of Flagship Studios. We are outraged that Hanbitsoft would attempt to completely tarnish the reputation of its most vital developer. Hanbitsoft’s new management clearly does not understand the terms of its relationship with Flagship.

Because the story is already public, we feel that we would be doing a great disservice to the public by removing it from existence. We do however feel that it is only fair for us to publish an official response from Flagship Studios itself.

UPDATE #2: Respected industry website GamaSutra has confirmed massive layoffs are taking place at Flagship Studios today.

Gamasutra has received confirmation from a Flagship Studios representative that the Hellgate: London developer has seen significant staff cuts.

This morning, Gamasutra obtained information from a source close to the company indicating that staff at both the Flagship development team as well as online services subsidiary Ping0 were let go. Both companies operate out of the same building.

UPDATE #3: Someone claiming to be a lawyer representing HanbitSoft has requested for us to remove the story. We are ready to comply, but only if other websites and news sites reporting the story agree to do so as well:

We are U.S. attorneys for HanbitSoft. Your story is a repeat of a quote that is not accurate and we request that you pull it down. At the request of Flagship’s attorney, we must correct the record:

Please understand that the facts are (1) HanbitSoft is an exclusive licensee of both Hellgate and Mythos in Asia, with rights to sublicense the games; (2) in addition, HanbitSoft is a secured creditor who has been pledged the Mythos (but not the Hellgate) intellectual property as collateral for a loan; (3) Comerica, another secured lender, has been pledged the Hellgate intellectual property as its collateral for a loan; (4) Flagship Studios does not currently own the intellectual properties to either game, which are held in separate companies subject to the security interests of lenders, and Flagship Studios’ interest in those companies is also pledged to its lenders; (5) it is unfortunate that Flagship turned down additional investments HanbitSoft offered to make that would have allowed it to keep its doors open, but HanbitSoft hopes to work with Comerica and some of the team at Flagship to see if there is a way to continue to generate content to keep Hellgate online in Asia and to finish the development of Mythos.

UPDATE #4: Several of our readers have sent in word that the Subscription options within the Accounts page on the official website have disappeared, as has the ability to unsubscribe.

UPDATE #5: VE3D got in touch with Scapes

In a telephone conversation Flagship’s Community Manager, Evan “Scapes” Berman, refused to comment on the current situation at the studio, or whether he was still in the employment of the company. Instead, he insisted that I direct all questions to ex-Blizzard man, Bill Roper. As of this time neither Bill Roper, Tricia Gray (Flagship’s PR representative) or HanbitSoft’s lawyers have responded to email inquiries.

Thanks Scapes, you’re the best!

IGN’s VE3D is also reporting the news.

Patches

Wednesday, July 9th, 2008 |

News comes from the official website of two new patches. One for the live servers one for the test center.

The Shulgoth (US) and Sydonai (EU) servers will be updating to Patch 1.3d tomorrow, July 9th. The Shulgoth (US) server will be taken down at 10:00 AM PT and the Sydonai (EU) server will be taken down at 8:00 PM PT (0300 July 10th GMT). The estimated downtime for both updates is about one hour.

Both servers will resume normal service after the update. Patch notes for Patch 1.3d are available here.

The test center is also being updated:

The Test Center server will be undergoing database maintenance and updating to Build 4 of The Abyss Chronicles (Patch 2) tomorrow morning at 10:00 AM PT. The downtime will be about five hours. The server is estimated to resume normal service at 3:00 PM PT.

Patch notes for Patch 2 Build 4 will be published shortly after the update.
– Scapes

Enjoy :)

Eurogamer interviews Max Schaefer

Monday, July 7th, 2008 |

Eurogamer interviewed Max Schaefer. Of course it’s about Mythos, but there’s a little tibbit about Hellgate:London:

Eurogamer: Is there stuff you’ve learned from the Hellgate launch you’re going to be able to bring to bear on Mythos’ development?

Max Schaefer: Oh yeah! [laughs]. If we made a mistake with Hellgate, it was trying to do too many things for too many people. We wanted a cutting edge graphics engine, we wanted multiple business models with subscriptions and free play, and single-player, we wanted to combine third-person play with first-person play, we wanted to do random 3D levels, and when you’re starting with a brand new game studio with very limited budget and no existing technologies, that was probably biting off too much. We ended up rushing it to market and not keeping it in the oven long enough, just out of necessity.

We learned from that, and going forward as a studio, it’s a new emphasis of ours to do things that are more efficient and better-planned, and smaller teams on smaller projects so we can get more ideas out there. With Mythos we’re definitely taking our time, we’re well within our budget and our means to make it. It’s a little bit of a turning point for us - don’t try to do everything for everybody. Just be more realistic about your design goals. Bring it back to nine tenths instead of ten tenths and things will go much sooner.

You can read the full interview here.

Hellgate tops sales in Japan on PC

Friday, June 27th, 2008 |

Gamasutra has the latest PC sales charts up, and it seems like the newly launched Japanese version of Hellgate London is topping the PC charts there.

Japan: 1. Hellgate: London (EA Games), 2. Lineage: The Cross Rancor (E-Frontier), 3. Ragnarok Online Summer Package 2008 (E-Frontier), 4. Final Fantasy XI: Vana’diel Collection (Square Enix), 5. The Sims 2: Ikea Home Pack (EA Games).

Enjoy :)

Hellgate has 1 million active subscribers?

Wednesday, June 25th, 2008 |

Exam in a few hours. So I’m just going to copy this from Kotaku:

When I start an open letter to the world, I begin with “Dear So-and-so.”

When Microsoft vp John Schappert began his open letter to PC gamers today, he started with “Growth and Opportunities in PC Gaming.”

Weird start. Nevertheless, Schappert has issued what is basically a Microsoft-penned report on the state of PC gaming. Pretty rosy. No mention of World of Warcraft or Steam or The Sims.

But some good stuff nonetheless, like:

Other popular titles such as “Crysis” and “Age of Conan: Hyborian Adventures” have sold and shipped more than 1 million copies, respectively. “Hellgate: London” now has more than 1 million active subscribers.

The full letter can be seen at Kotaku.

Enjoy :)

Patch 2 - Test Center Build 3 Patch Notes

Wednesday, June 25th, 2008 |

The Build 3 patch notes is already available on the official forum, but I won’t post it here because you already know how lengthy it is  ;)

The new changes include:

  • feed requirement balance
  • power recharge rate and power cost balance
  • skills balance
  • The Consignment House listing fee has been reduced from 10% to 5%.
  • The Test Center Vendor NPC has many new items for sale.
  • Oversized Carnagors and Ravagers have been returned to normal size. This problem was specific to 64-bit operating systems.
  • Divided all Armor values by 5 purely for display reasons. The only pieces left intentionally unchanged are: Yahtel’s Fist, Shinn’s Guard, Aegis of the Ages, Keeper of the North Star, and the Cold Steel dye kit. These items effectively provide 5 times more Armor than they did in Builds 1 and 2.
  • Crafting NPCs no longer spawn Mythic nor Double-Edged items.
  • The level difference Experience penalty now only occurs after a 13-level difference.
  • All Patch 2 weapons can now only be Legendary, Unique, or Mythic.
  • Dramatically lowered trinket (ring) cleansing costs.
  • Lowered the penalty of negative properties on Double-Edged items.
  • Blademasters can now proc Surge Skills on one-shot kills.
  • Fixed Abyss monsters’ sliding problems and movement AI.
  • Fixed not being able to type in the min/max price and the min/max level boxes on the Consignment House search screen.
  • Guild Members can now Demote other Members when they are currently online.
  • Fixed Blademasters sometimes getting stuck in an animation loop when gaining Surges.

you can check the whole thing here:

http://forums.hellgatelondon.com/showthread.php?t=100789

SneakShots #3: Darkform

Saturday, June 21st, 2008 |

This just in off the front page of the offiial Hellgate London website:

This third installment of SneakShots comes from our art department in the form of a high-resolution wallpaper of the new Abyss Chronicles splash image. The wallpaper features a Cabalist in Darkform, a new Summoner skill in Patch 2. Additionally, the transformed Summoner is sporting new armor and focus items found only in the Abyss laid out behind him.


Darkform is one of eighteen new unique skills, three per class, learned through the acquisition of mysterious items found in the Abyss. The Summoner’s new skills are as follow:

  • Darkform (Level 10): Using this skill transforms the Summoner into a demonic being, exchanging the use of weapons for vicious claws. This skill also passively allows the use of dual focus items.
  • Dark Lord (Level 15): This skill passively grants a chance on successful attacks to summon up to 3 Shadow Minions to aid the Summoner.
  • Dark Offering (Level 20): Using this skill sacrifices a Shadow Minion to unleash a powerful attack against all enemies within range.

To find out more about what new features The Abyss Chronicles (Patch 2) brings, check out the latest Test Center patch notes on the forums here. Care to explore the Abyss before it comes to the live servers? Click here to download the standalone Test Center patch!

Enjoy

:)

In-Game Mail Purge Starts June 18th @ 9:00 AM PT

Tuesday, June 17th, 2008 |

Hi there !

Scapes announced they will perform an in-game mail purge tomorrow, so be sure to get your attached items before the purge kick off  :)

Tomorrow, June 18th, we will start the in-game mail purge schedule laid out in this thread. At 9:00 AM PT (0400 GMT), mail that is more than 60 days old (received during the month of April) will be removed from characters’ inboxes. These pieces of mail display “0 days remaining (until expiration)”. This purge will occur on both the Shulgoth (US) and Sydonai (EU) servers.

Please be sure to check your in-game inbox for such mail and collect any attached items and/or Palladium.

UPDATE:
Players have reported that some of their in-game mail has attached items which have no icon and cannot be collected from the mail. These “blank” attachments are due to the in-game mail database issues experienced before May 21st when we revised the in-game mail system in Patch 1.3b. The attached items have either already been collected or these items were lost in April when the problems with the mail database occurred and cannot be retrieved. All in-game mail that is more than 60 days old will be purged tomorrow morning at 9:00 AM PT and will include mail that has these “blank” attachments.

We encourage all players who have mail which shows “0 days remaining” to collect any attached items and Palladium immediately.

About Hellgate Guru

Hellgate Guru was founded in mid-2005 and has ever since been one of the most popular fan sites and forums devoted to Hellgate: London, catering to a wide range of interests, as well as having a dedicated team of staff members who keep the website full of constant updates, news and generate activity and hype around the game. More

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